Chief Justice Diosdado M. Peralta takes the call in the Hotline Unit of the Judiciary Public Assistance Section (JPAS), otherwise known as the Judiciary Help Desk, during its launch on December 9, 2019 at the Centennial Building, Supreme Court, Padre Faura, Manila. Looking on is Atty. Brian Keith F. Hosaka, Assistant Court Administrator and Chief of the SC Public Information Office.
As the official line of communication between the Judiciary, its stakeholders, and the general public, the JPAS is the realization of one of the components of the Chief Justice’s 10-Point Program. It is composed of three units: the Helpdesk Unit, the Hotline Unit, and the Email Unit.
The functions of the JPAS, among others, are to manage effectively, efficiently and innovatively all public assistance concerns of the general public; manage the day-to-day operations of the various designated units of the JPAS; provide assistance and information, as well as address queries from various Judiciary stakeholders and the general public; and manage all concerns, activities and alike in all Judiciary-designated public assistance facilities and mediums. (Caption by Darylle Evie Mae C. Catabay; Photo by Francisco S. Gutierrez)